Mental Health Communication and Conflict Resolution Trainings

Conflict Dialogue

Mental Health Communication and Conflict Resolution Trainings

Illustration of books and headline that reads Mental Health Communication and Conflict Resolution

The Dispute Resolution in Mental Health Initiative (DRMH Initiative) brings conflict resolution tools to all kinds of mental health stakeholders. We help people talk about mental health, address challenging behaviors, and resolve conflicts. The DRMH Initiative is operated by the CUNY Dispute Resolution Center (CUNY DRC) at John Jay College and MH Mediate. All programs have been designed by Dan Berstein, a mediator and mental health expert living with bipolar disorder.

The Dispute Resolution in Mental Health Initiative website allows users to create a free account that provides access to programs designed for conflict resolvers, libraries and laypeople. Visit www.drmhinitiative.org to receive access to the following programs:

Mental Health Communications and Conflict Resolution for Libraries
Health Conflict Culture for Housing
Conflict Compass for Families
Conflict Resolution Resources for Peers
Supporting Families Experiencing Mental Health Conflicts for Conflict Resolvers
Welcoming Mental Health Peers for Conflict Resolvers
Welcoming Diverse Mental Health Perspectives for Dialogue Events

Resources

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Video and Podcast

How Dayton’s Mediation Response Unit Transforms Public Safety

Episode 4: The MRU is an innovative alternative response program that dispatches trained community mediators to handle lower-level emergency 911 and police calls across the City of Dayton. Since 2022, the AAA-ICDR Foundation has supported the creation and expansion of the MRU, funded a professional program evaluation, and helped develop an implementation guide for communities interested in launching similar initiatives.

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Video and Podcast

Expanding Access to Justice with Mediation

Episode 2: How do we bring dispute resolution to everyone, not just those who can afford court? In this episode of the AAA-ICDR Foundation Podcast, American Arbitration Association President & CEO Bridget McCormack joins host Tracey Frisch to explore how the Foundation scales access to justice through mediation, community partnerships, and practical innovation.

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Video and Podcast

Bruce Meyerson on the AAA-ICDR Foundation’s Impact

Episode 3: AAA-ICDR Foundation Executive Director Tracey Frisch sits down with Foundation Chair Bruce Meyerson to reflect on the Foundation’s origins, evolution, and impact.

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